Refund policy
RETURN, EXCHANGE & REFUND POLICY – TRYBEATY
At TryBeaty, we want you to feel confident and satisfied with every purchase. If something isn’t right, we’re here to help.
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RETURNS & EXCHANGES
You may request a return or exchange within 30 days from the date of purchase.
Please note:
Orders may take up to 72 hours to process.
Delivery typically requires 6–15 business days, unless your shipment belongs to the “Other” category listed on our shipping information page.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Partial Refunds (If Applicable)
A partial refund may be granted in the following cases:
Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery.
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EXCHANGES (IF APPLICABLE)
We will replace an item if it is:
Defective
Damaged
The wrong size
If you wish to exchange an item for the same product, please contact us at:
📧 boukhili4buisness@gmail.com
Please note that shipping costs for exchanges are paid by the customer.
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REFUNDS (IF APPLICABLE)
Once we receive and inspect your returned item, we will notify you via email that it has arrived.
We will then inform you whether your refund request has been approved or rejected.
If approved:
Your refund will be processed automatically.
The credit will be applied to your original method of payment within a few business days (processing time may vary depending on your bank or card provider).
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DELAYED OR MISSING REFUNDS
If you have not received your refund:
1. Check your bank account again.
2. Contact your credit card company — refunds may take additional time to post.
3. Contact your bank — some financial institutions require extra processing time.
If you’ve completed these steps and still haven’t received your refund, please contact us at:
📧 boukhili4buisness@gmail.com
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NON-REFUNDABLE ITEMS
We cannot accept returns for the following:
Perishable goods (food, flowers, plants, etc.)
Custom or personalized items
Personal care products
Hazardous materials, flammable liquids, or gases
Sale items
Gift cards
If you have questions about a specific item, please contact us before returning it.
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SHIPPING RETURNS
To return a product, please contact us first at:
📧boukhili4buisness@gmail.com
Customers are responsible for return shipping costs unless the item is being exchanged due to our error.
Depending on your location, delivery time for exchanged products may vary.
For items valued over $100, we strongly recommend using a trackable shipping service or purchasing shipping insurance to ensure safe delivery.